Additional Info

General Position Information

Position Number: 00090912	Working Title: Enterprise AV Technologist III
Department Name: CON-Lincoln Division UNMC	Reports To Title: Administrator II

Position Description Details

Responsibilities and Duties

RESPONSIBILITY	TIME SPENT PERCENTAGE	TASKS
Advanced Technology & Software Support	45	1. Primary responsibility to install, set up, test and problem solve technology and software functioning. E 2. Provide leadership in troubleshooting classroom technologies. 3. Resolve complex technology problems. Has comprehensive understanding of computer, audio, video, data and voice technologies to provide detailed analysis and accurate problem resolution. E 4. Repair equipment as needed. E 5. Coordinate technology resolution with other UNMC departments and support staff as needed.
Technology and Software Support	30	1. Provide general and just-in-time training to faculty and staff. Assist with how to install presentations on the equipment. E 2. Remotely monitor events for problem identification and respond to or dispatch other support as needed. E 3. In person monitoring and support of special events providing a variety of technical support to include microphone and audio adjustments, switching between various software and hardware components, etc. E 4. Provides day-to-day support for student computer use in the building E 5. Responds to printer alerts for first line troubleshooting. E 6. Escalates problem resolution to second tier support as needed. E 7. Carries a pager/cell phone during work hours and assigned off hours. E
Clinical Skills Center Technical Support	20	1. Supports clinical skills lab room computers and users. E 2. Supports clinical simulation software use including advanced administrative support for the clinical skills servers and remote software tools. E 3. Supports general use of simulation devices and systems.
Distance Education Class Setup/Monitoring	5	1. Verifies remote site connectivity and functionality of audio/video technologies. E 2. Utilizes video conferencing software to help troubleshoot video conferencing problems. E 3. Contacts technicians at remote locations for problem resolution as needed. E

Zone Definition Factors

Impact

How quickly is the overall correctness of the work of an incumbent in this position typically determined?:

Determined within a relatively short period of time

Include budget dollars, value of assets, and impact in terms of organizational exposure to risk/liability.

Describe the budgetary accountabilities for this position:

N/A

What impact do the decisions/recommendations made by the position have on the department/campus?:

Decisions can impact efficiency and effectiveness of education delivery.

Contacts and Communications

TYPE OF CONTACT	LEVEL OF CONTACT	FREQUENCY OF CONTACT	PURPOSE OF CONTACT
faculty, staff and students	Within Department	Daily	Coordinate and provide assistance with learning/education delivery and computer resources/technology.
Visitors, prospective students, elected officials, vendors, and representatives from outside agen	External to UNMC	As needed	Provide information and support regarding CON educational mission as it relates to classroom and learning materials technology.
UNMC & CON IT	Internal to UNMC	As needed	Provide assistance and coordinate technology/education delivery resources.

Supervision Received

Supervised by Admin II

Supervision Exercised

Does this position supervise?:

Type of Supervision Exercised:

N/A

Work Environment & Physical Demands

Working Environment

Office

Activity Frequency

Sit: Frequently (34-66%)	Bending: Occasionally (1-33%)
Stand: Occasionally (1-33%)	Kneeling: Occasionally (1-33%)
Walk: Occasionally (1-33%)	Reaching: Occasionally (1-33%)
Drive Motor Vehicle: Not Required	Crawling: Not Required
Squatting: Occasionally (1-33%)	Climbing: Not Required

If other, please explain:

N/A

Lift, Carry, Push, Pull Activity

Lift: Not Required Not Applicable	Push: Occasionally (1-33%) 21 - 40 lbs
Carry: Occasionally (1-33%) 41 - 60 lbs	Pull: Not Required Not Applicable

If other Lift, Carry, Push, Pull, please explain:

N/A

Exposure

Animals (Category 1): NO	Moving Machinery: NO
Animals (Category 3): NO	Biohazardous Material: NO
Blood & Bloody Fluids: NO	Uncomfortable temperature/ humidity: NO
Radiation/ Radioactive: NO	Noise: NO
Chemical Hazards: NO	Working from Heights: NO
Electrical Hazards: NO	Confined Space: NO
3B or Class 4 Laser: NO	Dust and Dusty environments: NO
Hot Work: NO

If other exposure, please explain:

N/A

Use of Protective Equipment

Hearing Protection: NO	Eye Protection: NO
Half or Full Face Reusable Respirator: NO	Protective Clothing: NO

If other protection, please explain:

N/A

Use of Hands/ Wrists

Keyboard: YES	Pipefitting: NO
Fine Manipulation: NO	Grasping: NO
Repetitive Motion: NO

If other use of hands/ wrists, please explain:

N/A

Sensory

Ability to Speak: YES	Depth Perception: NO
Hearing: NO	Distant Vision: NO
Sight: YES	Near Vision: NO
Color Vision: NO	Peripheral Vision: NO

Emergency Conditions

During emergency conditions due to severe weather, natural disasters, major utility failures, or other unplanned events, certain personnel are activated to minimizethe impacts of emergencies and disasters, and to protect people, property, and restore the primary mission of the University of Nebraska Medical Center.These personnel occupy positions which are designated as 'Essential Positions.'

Essential: