Additional Info

• Directly supervise, schedule, and evaluate event services staff, including ushers, ticket takers, and crowd control personnel.
• Manage hiring, onboarding, and training of event services staff in coordination with Human Resources.
• Exercise discretion in assigning responsibilities, approving timesheets, evaluating performance, and recommending disciplinary action or termination when appropriate.
• Serve as a key leader within the department, providing input on staffing structures, operational policies, and resource allocation.

• Lead all aspects of event coordination from planning to execution, ensuring compliance with contracts, safety protocols, and university policies.
• Serve as the primary liaison between the facility and external clients, including athletic programs, promoters, and campus departments.
• Utilize independent judgment to assess and resolve operational challenges, client requests, and risk management concerns in real time.
• Negotiate and approve event layouts, staffing levels, and setup requirements within established budgets and safety standards.

• Assist in the development of labor budgets, policies, and procedures.
• Participate in strategic discussions related to scheduling, capital planning, and event growth opportunities.
• Provide post-event analysis and recommendations to improve operational efficiency and client experience.

Demonstrate knowledge in operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility.

The Event Services Coordinator independently makes significant decisions affecting event operations, staff management, and client satisfaction. The position exercises discretion and judgment on matters of importance to the university’s business operations and reputation.

Actions and decisions in this job have discernible impact to the short-term performance of the department and exert some impact to its long-term success. Errors reflect unfavorably on the individual, the functional area, overall business operations and potentially other functional areas.

Maintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered in the course of employment. Follow oral and written instructions and communicate effectively with others.

General direction by supervisor by checking on completed tasks. Establishes own work schedule to achieve program objectives. Makes recommendations to superior regarding efficient functioning of program. [2B]

Yes

Temporary/ On-Call

This position has full supervisory responsibility for event services staff, including hiring, training, scheduling, evaluation, and disciplinary action.

Office,Outdoors,Animal Facilities,Other/ Combined

ice rink, soccer and baseball/softball fields