Additional Info

• Monitor student accounts for billing tracking and accuracy.
• Generate monthly student billings and session based ILUNO billings.
• Third party billings.
• Evaluate student billings generated in comparison to enrollment and/or outstanding account numbers.
• Generate communications to students for billing notification.

• Plan and generate monthly production schedule.
• Develop job requests for placement into production.
• Test job stream and approve movement from QA to PRD environment.

• Coordinate lab fee approvals/changes with department personnel.
• Maintain approved lab fee inventory.
• Notify departments of planned lab fee assessment for their approval.
• Maintain PS system for term lab fees.
• Coordinate enrollment/calculation and setup of ILUNO student accounts.
• Update term fees/item types and criteria for updated rate assessment rules.
• Maintain billing/adjustment calendars for updated term dates.

• Develop and design ad hoc queries for use in testing criteria, issue identification and system monitoring.
• Monitor daily processes.
• Coordinate resolution of student technical issues.

Coordinate CASHNet system upgrade testing.Notify users of CASHNet system issues, updated, downtime, PCI requirements.
Input new users, item codes, GL accounts/cost centers into CASHNet as needed.Setup eMarket/storefront interfaces for departments and provide user training as required.

• Troubleshoot transaction issues for departments.
• Issue refunds through Paypal accounts.
• Balance accounts and request journal entry to transfer revenue and charges to necessary accounts.

Working knowledge of general business processes and how a computer system can be maintained to support those processes. Excellent oral and written communications skills. Ability to remain organized and focused while developing and coordinating complex system processes. Strong understanding of financial transactions and basic accounting functions.

Must understand financial/accounting systems and have the ability to reconcile accounts, understand transaction flow and evaluate account details. Ability to maintain system processes and use reporting tools to provide needed data to monitor system for potential issues. Must recognize problems and be prepared to alert necessary staff as well as provide recommendations for problem mitigation.

Interactions within the department and with external departments are critical in making sure our systems are assessing accurately. This position represents the highly visible billing process which impacts all students on campus.

Communicates openly with internal office staff as well as external departmental staff regarding system usage and setup. Works closely with Student Services personnel regarding enrollment transactions impacting student accounts. Coordinates rate assessment and changes with external department staff. Notifies system users of issues, updates and setup concerns. Works with CSN staff regarding setup, testing and scheduling of production jobs.

General direction by supervisor by checking on completed tasks. Establishes own work schedule to achieve program objectives. Makes recommendations to superior regarding efficient functioning of program. [2B]

Yes

Office/ Service

Provides functional supervision that is usually limited to assigning/reviewing work or may serve as work team leader. [2A]

Office