| Department Name: IT Academic Technology UNCA | Working Title: Coordinator, Emerging Technologies |
| Holder Name: | FLSA Designation: Exempt - Skilled IT professional |
| FTE: 1.00 |
| RESPONSIBILITY | TIME SPENT PERCENTAGE | ESSENTIAL FUNCTION | TASKS |
|---|---|---|---|
| Program Coordination and Implementation | 30 | X | Support the Director in executing emerging technology pilots, including planning, logistics, communication, data collection, and evaluation. Coordinate day-to-day activities, track milestones, and document outcomes to ensure pilots are implemented effectively and aligned to broader institutional goals. |
| Faculty and Staff Support | 25 | X | Serve as a front-line resource for faculty, staff and students exploring and integrating new technologies, including AI and digital learning tools. Develop and deliver workshops, guides, and consultations to promote informed, ethical and effective use of IT applications and tools. |
| Operational Support | 20 | X | Coordinate various meetings, vendor interactions, and documentation for ongoing IT projects. Assist in managing related communications, scheduling, budgets, and reporting processes related to pilot programs and enterprise rollouts. |
| Collaboration and Outreach | 15 | Liaise with internal and external partners – including all NU campuses, peer institutions, and vendors – to share best practices, gather insights, and promote a collaborative approach to innovation and learning technology adoption. | |
| Ethical and Responsible Technology Use | 5 | Help ensure that pilot programs and new tools align with NU’s data security, accessibility, and ethical standards. Support efforts that promote digital equity and responsible innovation. | |
| Other Duties as Assigned | 5 | Assist with special projects and initiatives as defined by the Director of Emerging Technologies or AVP or Learning Technologies & IT Strategy. |
Requires understanding of educational technologies, learning management systems, and emerging tools such as AI. Strong skills in communication, collaboration, organization, and technology training are essential. Under the direction of and in partnership with the NU ITS Security team, implement and maintain security strategies, policies, and standards to protect University assets. Responsible for actively researching and reviewing security practices to make recommendations based on institutional risk and operational impact. |
Handles operational challenges & resolves day-to-day issues independently, escalating complex or strategic matters to the Director or AVP as appropriate. Exercises sound judgment in coordinating logistics & supporting end users. |
This position plays a critical role in operationalizing pilots, managing logistics, providing faculty and staff support, and ensuring successful adoption of innovative tools and platforms such as artificial intelligence (AI) and other evolving technologies failure to do so accurately may be detrimental to the University. |
Regularly interacts with faculty, staff and vendors. Must communicate complex technology topics clearly and diplomatically, ensuring strong relationships and positive experiences. |
Moderate supervision received |
Does this position supervise?:
Yes |
What types of employees do you supervise?:
Students |
Type of Supervision Exercised:
May supervise student workers |
Office |
| Sit: Frequently (34-66%) | Bending: |
| Stand: Occasionally (1-33%) | Kneeling: |
| Walk: Occasionally (1-33%) | Reaching: |
| Drive Motor Vehicle: | Crawling: |
| Squatting: | Climbing: |
| Keyboard: YES | Pipefitting: |
| Fine Manipulation: | Grasping: |
| Repetitive Motion: |
If other use of hands/ wrists, please explain:
Operation of a standard office and computer equipment. |