Additional Info

• Assist with the coordination of a first-year seminar course.
• Recruit, select, train, and support instructors.
• Develop, monitor, evaluate, and update academic skills curriculum on a regular basis.
• Assist with assessing course effectiveness.

• Provide individual support and guidance to conditionally admitted students, as well as other at-promise students, to support their achievement of academic success, retention, and progress towards graduation.
• Maintain accurate records of student interactions.
• Collaborate with colleagues in the Loper Success Hub to ensure effective delivery of services.

• Supervise peer support program (Peer Success Coaching), which includes recruiting, selecting, training, and evaluating student employees.
• Develop peer support services that can be delivered individually or in groups.
• Promote services to students, faculty, and staff.
• Utilize campus data systems (PeopleSoft, Stellic, CRM) to proactively identify students to target for support.

• Contribute to the overall success of the Tutoring & Academic Support Department and the Loper Success Hub
  • Assisting with coordination and planning of orientation activities for students identified as at-promise (for example, a summer bridge program)
  • Supporting other student success programs within the Loper Success Hub
  • Developing relationships with faculty and staff around campus to support student success and retention efforts
  • Serving on university committees.

• Ability to execute a vision and mission for student success within a comprehensive plan that addresses students’ changing needs in belonging, wellbeing and academic success supports.
• Demonstrable skills in education and professional development, programming and retention strategies.
• Must demonstrate ability to work with and be sensitive to the educational needs of diverse populations and support the university’s commitment to be a model for student success.
• Ability to understand and work with data.
• Ability to communicate effectively, and with empathy, among all constituents including directors, staff, faculty, and students.
• Ability to solve problems and adjust approaches quickly based on changing environment and student needs.

• Requires an experienced, dynamic professional with ability to navigate challenging situations that directly impact student success and satisfaction.
• Requires highly efficient problem solving and decision-making abilities.
• Critical problem-solving skills involving all levels of university organization.

The position indirectly impacts the operations of the university as far as scope, direction, vision and goals for student enrollment, retention and satisfaction.

The position will interact directly with students, as well as with other UNK professionals, faculty and staff. Must maintain information in confidence, using tact and empathy to communicate and carry out policies.

This position receives direct supervision from the Director of Tutoring & Academic Support

Yes

Students

This position exercises 100% supervision over student success coaches.

Office,Classroom

Operation of a computer mouse with their dominant hand. (Usually right).