| RESPONSIBILITY | TIME SPENT PERCENTAGE | ESSENTIAL FUNCTION | TASKS |
|---|
| Customer & Student Experience | 40 | X | • Offer high-quality service to students and stakeholders, including orientation, issue resolution, and expectation management.
• Collaborate with academic leadership to ensure flight training aligns with degree programs, student schedules, and learning outcomes.
• Attend recruitment events and represent the flight school in outreach, information sessions, and industry functions. |
| Regulatory Compliance | 15 | X | • Ensure compliance with FAA regulations and approvals, including 14 CFR Part 141 and Part 61 policies as applicable.
• Oversee TSA requirements related to flight training and associated security provisions.
• Maintain accurate records and documentation to support compliance and audit readiness.
• Serve as a point of contact for regulatory agencies, internal audits, and compliance assessments. |
| Safety Management | 15 | X | • Support and actively promote the organization’s Safety Management System (SMS) and safety culture.
• Identify hazards, recommend mitigations, and participate in safety reporting and investigation processes.
• Implement processes that reinforce safe flight operations, facility use, and ground procedures. |
| Operational Leadership | 10 | X | • Oversee day-to-day flight school operations, ensuring efficiency and safety.
• Manage and optimize aircraft scheduling, utilization, and dispatch in alignment with training demands and maintenance availability.
• Coordinate with maintenance personnel to ensure aircraft readiness, airworthiness, and timely return to service.
• Monitor fuel usage, aircraft logs, maintenance discrepancies, and operational records. |
| Personnel Management & Development | 10 | X | • Supervise flight school staff, including scheduling, performance management, professional development, and evaluations.
• Provide coaching, mentoring, and leadership to flight instructors and administrative personnel.
• Facilitate communication and coordination across instructors, academic units, and support staff.
• Ensure staffing levels and assignments align with operational needs. |
| Financial & Administrative Management | 10 | X |
- Assist in budget planning and monitoring for flight operations, including fuel, insurance, aircraft operating costs, and instructional resources.
- Support cost-efficient practices in aircraft utilization and resource management.
- Maintain accurate records of flights, student progress, instructor activity, and financial transactions.
|
| Sit: Continually (67-100%) | Bending: Occasionally (1-33%) |
| Stand: Occasionally (1-33%) | Kneeling: Occasionally (1-33%) |
| Walk: Occasionally (1-33%) | Reaching: Occasionally (1-33%) |
| Drive Motor Vehicle: Not Required | Crawling: Occasionally (1-33%) |
| Squatting: Occasionally (1-33%) | Climbing: Occasionally (1-33%) |