Additional Info

Organize and oversee daily campus tours, creating a personalized experience to all prospective students and their guests. Lead planning and execution of larger group visits for schools, organizations, and community groups. Welcome visitors through personal interactions and facilitate tour kick-off.

Manage the onboarding and training of all current students assisting in admissions events (tour guides, panelists, etc.) on or off-campus in collaboration with other Admissions staff & campus partners. Assign duties, arrange for professional development opportunities throughout the recruitment cycle, and provide ongoing points for evaluation and assessment. Create camaraderie in the student team that fosters reliability and engagement with prospective students on their journey. 

Develop, implement, and optimize pre-visit communication and engagement strategies. Coordinate emails and materials that introduce visitors to our campus, set expectations for their visit, and build anticipation about the Loper experience. Utilize CRM systems to manage visit registrations, track engagement, and support communication workflows. Monitor key performance indicators such as visit-to-application and visit-to-enrollment conversion rates

Gather and analyze post-visit surveys and feedback to evaluate the success of campus visit programs. Track key metrics, identify areas for improvement, and provide regular reports to support recruitment efforts. Develop and implement strategies to increase campus visit attendance, yield, and conversion rates.

Work with the Assistant Director for Enrollment Events and academic and student affairs departments to gather engaging, up-to-date content and stories that highlight the best of the UNK experience. Ensure the information shared in presentations and during tours is accurate, relevant, and refreshed throughout the year.

Ability to mentor and inspire student tour guides, fostering an environment that celebrates UNK pride and professionalism. Exceptional verbal and written communication skills. Ability to effectively engage with diverse audiences, including students, parents, educators, and community partners. Excellent planning, scheduling, and multitasking abilities to manage multiple visit formats, team schedules, and communication campaigns seamlessly. Comfortable with data analysis and assessment. Able to interpret visitor feedback, identify trends, and make data-informed adjustments to improve visit quality and engagement.

Ability to collect, curate, and refresh stories or content. Able to collaborate effectively across departments and ensure accuracy and timeliness of shared materials.

Higher education enrollment and recruitment; event planning, event execution and follow-up; data management including entering, reporting and tracking; project management and workflow; understand and use sales/marketing/public relations concepts. Must be highly collaborative, with leadership personality and skill.

Critical in carrying out strategic enrollment plan and advancing UNK’s mission

Critical interactions with prospective students and families; Admissions staff; campuswide staff/faculty, deans and administration; influencers/stakeholders including alumni, educators, prospective students and families. Continuous interaction and development with student workers. Adept at motivating and leading staff internal and external to unit to guide collaboration/teamwork

This position receives100% supervision from Assistant Director of Enrollment Experience

Yes

Students

This position exercises frequent supervision over student employees.

Office,Classroom