Additional Info

Utilize the UNK CRM to manage and communicate with prospective international students from inquiry through application, processing applications, and supporting conversion to enrollment

Coordinate the International Friendship Program, connecting international students with Kearney-area individuals and families for cultural exchange and English language enrichment (key for retention)

Collect and organize admissions and enrollment data to support reporting and informed decision-making

Assist with and lead international student programming and events, particularly during summer months

Other duties as assigned

• The position requires proficiency in customer relationship management (CRM) software for tracking and communicating with prospective students across the enrollment funnel. The employee must demonstrate strong interpersonal and cross-cultural communication skills to work effectively with international students, community volunteers, and campus partners. A working knowledge of international student admissions processes—including application review, document collection, and enrollment procedures—is essential.
• The role also requires basic data literacy: the ability to collect, organize, and summarize enrollment data in a format useful for reporting and institutional decision-making.
• Strong organizational skills and attention to detail are necessary to manage multiple concurrent workflows (admissions pipeline, program coordination, event logistics). Proficiency in standard office software and written English communication is expected.
• Experience or demonstrated interest in intercultural engagement is preferred.

• The employee regularly makes decisions about how to prioritize and respond to prospective student inquiries, determine when applications are complete and ready for review, and identify when an applicant requires additional follow-up or escalation.
• Coordination of the International Friendship Program requires ongoing judgment about matching participants, communicating expectations with community volunteers, and resolving scheduling or relational issues that arise between matches.
• The employee must interpret admissions and enrollment data to identify trends or gaps and communicate findings accurately.
• During summer programming, the employee exercises initiative to support events with variable staffing and shifting student needs. Most decisions are made independently within established procedures, with complex or sensitive issues referred to the supervisor.

• This position directly influences UNK Global's ability to convert prospective international students into enrolled students, making it a meaningful contributor to the unit's enrollment revenue and institutional internationalization goals. Accurate and timely CRM management affects the quality of the applicant experience and the integrity of the data used by leadership for strategic planning.
• The International Friendship Program coordination has documented retention implications—strengthening community ties that support international students in persisting through their programs.
• Through event support and community engagement, this role also shapes the broader campus and Kearney community's relationship with international students, contributing to UNK Global's visibility and reputation as a welcoming environment.

Determined within a relatively short period of time

• Decisions made by this position directly affect UNK Global's ability to recruit and enroll international students, which has measurable revenue implications for the unit's self-sustaining budget.
• Recommendations related to application readiness, student follow-up, and program matching influence both the applicant experience and international student retention.
• Data collected and organized by this role informs leadership decisions about enrollment strategy and resource allocation.

• This position does not hold direct budgetary authority but contributes meaningfully to budget outcomes by supporting enrollment conversion.
• The employee may assist with tracking program-related expenditures or event logistics costs and is expected to manage resources responsibly within established parameters set by the supervisor.

• This position maintains frequent contact with prospective and current international students via CRM, email, and in-person interaction for admissions and programming purposes.
• Regular coordination occurs with UNK Global team members, the campus Admissions office, Registrar'sOffice, and academic departments.
• The employee also engages consistently with external community volunteers and host families through the International Friendship Program.
• Contact with university leadership is periodic, primarily through reporting and event support.

This position receives direct supervision from the Assistant Vice Chancellor for International Affairs.

No

Office,Outdoors,Animal Facilities