| Department Name: Loper Success Hub UNK | Working Title: Office Associate |
| Holder Name: Johanna R McClure | FLSA Designation: Non-Exempt |
| FTE: 100.00 |
| RESPONSIBILITY | TIME SPENT PERCENTAGE | ESSENTIAL FUNCTION | TASKS |
|---|---|---|---|
| Provide secretarial and administrative support | 20 | X | Provide complex and responsible secretarial and administrative support to the Disability Service for Students Office; maintain and monitor DSS Testing Center and support hard copy office documentation and accommodation management software, order supplies for the DSS office, and report data from the accommodation management software for Annual Performance Review. |
| Assist with student intake | 20 | X | Monitor DSS email account; provide outreach and general DSS information at NSE/Transfer Day events for prospective and new DSS students, assist students with completing DSS paperwork; maintain organized implementation form files, request documentation, answer general questions for students, faculty and staff regarding DSS policies and procedures. |
| Exam coordination | 20 | X | Coordinate the process for administering exams for students registered with DSS. Utilize AIM software to manage the scheduling. Communicate with instructors about the delivery of exams to DSS and back to the instructor upon completion; respond to questions from students and instructors; and maintain integrity of exams and confidential information. Supervise proctors as needed. Instruct on students how to utilize AIM software to request accommodations and schedule exams. |
| DSS marketing and promotion | 20 | X | Marketing DSS services and activities through social media, assisting with planning and promoting DSS, Loper Success Hub, and DREAM events and activities, assist with creating and sharing educational materials for DSS students, assist with assessment of DSS services and activities, promote Universal Design in Learning. Co-Advise the DREAM (Disability, Rights, Education, Activism, and Mentoring) Student Organization. |
| Manages transcription services | 15 | X | Assists transcription services (ADA mandated) primary contact for remote transcription services; schedule remote services with students and contracting agency, track hours of remote service used; support office documentation (ADA mandated); assist DSS staff and students with obtaining e-texts (ADA mandated). |
| Other duties | 5 | X | Provide additional support to DSS and the Loper Success Hub as needed. |
Requires the ability to understand, interpret, apply and communicate information within a specialization and the ability to apply limited analysis in the completion of general functional procedures. May possess knowledge of work activities outside functional area. May require the operation of moderately complex equipment/tools. |
Decisions/problem resolutions require gathering/reviewing information from several sources. Simple analysis of facts determines course of action to be taken within the limits of standard operating policies and procedures/practices. Tasks are varied and may cross several disciplines. |
Actions and decisions in this job have an impact which affects the immediate work group and also extends beyond the immediate functional area. Errors reflect unfavorably on the individual and the functional area. |
Regular contact that involves giving or obtaining information as well as occasionally exchanging advice and opinions. Requires the use of common business courtesy, tact, discretion and some persuasion to maintain cooperative associations. |
This position receives direct supervision from the Assistant Director of DSS |
Does this position supervise?:
No |
Office |
| Sit: Continually (67-100%) | Bending: Occasionally (1-33%) |
| Stand: Occasionally (1-33%) | Kneeling: Occasionally (1-33%) |
| Walk: Occasionally (1-33%) | Reaching: Occasionally (1-33%) |
| Drive Motor Vehicle: Not Required | Crawling: Not Required |
| Squatting: Occasionally (1-33%) | Climbing: Not Required |
| Lift: Occasionally (1-33%) 11 - 20 lbs | Push: Occasionally (1-33%) 11 - 20 lbs |
| Carry: Occasionally (1-33%) 11 - 20 lbs | Pull: Occasionally (1-33%) 11 - 20 lbs |
| Animals (Category 1): NO | Moving Machinery: NO |
| Animals (Category 3): NO | Biohazardous Material: NO |
| Blood & Bloody Fluids: NO | Uncomfortable temperature/ humidity: NO |
| Radiation/ Radioactive: NO | Noise: NO |
| Chemical Hazards: NO | Working from Heights: NO |
| Electrical Hazards: NO | Confined Space: NO |
| 3B or Class 4 Laser: NO | Dust and Dusty environments: NO |
| Hot Work: NO |
| Hearing Protection: NO | Eye Protection: NO |
| Half or Full Face Reusable Respirator: NO | Protective Clothing: NO |
| Keyboard: YES | Pipefitting: NO |
| Fine Manipulation: YES | Grasping: YES |
| Repetitive Motion: YES |
If other use of hands/ wrists, please explain:
Operation of a computer mouse with their dominant hand. (Usually right). |