Additional Info

Receipt all campus payments, balance cash drawer, and prepare daily deposit slip

Assist campus departments with questions or problems regarding departmental deposits

Biweekly daily banking duties

Process loper dollar deposits and answer questions regarding the program

Process and reconcile credit card payments safeguarding cardholder information in accordance with UNK credit card security guidelines; shred credit cards information quarterly & maintain disposal log

Maintain cash transmittal files and counter batch storage

Process payments for distance education photo IDs and verify enrollment, application, state issued ID, and address

Process Title IV Withdrawal & Last Day Attends paperwork for the Financial Aid office. Verify adjustments are made on the student account and send letters to the students

Audits, reconciles, and prepares the billing invoices for the Buffett Scholarship twice a semester

Reconcile the Outside Scholarships monthly

Greet all visitors to the office and provide outstanding customer service and interact extensively with students, parents, and other departments on campus

Access and interpret student account information from the student information system to assist students with questions or problems regarding their student account billing

Maintain privacy and protection of student information in compliance with federal, state & University regulations

Verify account status for disbursement of student refunds and loan checks

Assist students with retrieving 1098-T tuition statement and supporting information

First back-up to responding to student accounts email correspondence

Correspond with students regarding paper refund checks; mail out in accordance with federal requirements

Process rejected/returned direct deposit refunds and correspond with students to correct information on MyBlue; process paper refund as necessary

Monitor the outstanding warrant list for student refunds, communicate with students about outstanding warrants, and alert Student Account Manager of Title IV sources that need to be returned by day 240 in compliance with federal regulations

Submit, verify, and post payments to student accounts for College Prepaid programs.

Per term monitor and post to student accounts Fund A refunds and off campus meal plan charges.

Assist in auditing and reconciling tuition calculations, receipts and financial aid including interfaces to and from other systems.

Perform or assist with other accounting reconciliations as needed.

Order and maintain office supply inventory

Process procurement card purchases, purchase orders & invoices through Ariba, and central supplies purchases

Maintain the copier & coordinate repair services

Submit Facilities work orders for the office

Submit music programs to licensing agents quarterly

Assist with objects on loan updates in SAP

Other duties as assigned.

Excellent cash handling skills and the ability to type and/or keyboard with accuracy. Courteous, friendly, strong customer service skills; willingness to be flexible and work as a team; good attention to detail; excellent oral, written, and interpersonal skills. Must demonstrate computer knowledge including a strong working knowledge of MS Office applications. Working knowledge of the Transact, Peoplesoft, MyBlue, and CS Gold systems. Understand UNK policies & procedures for student account charges, billings, refunds, collections, and department deposits.

Access and interpret student account information from the student information system to answer student questions, verify account status for disbursement of student refunds and loan checks, assist in auditing and reconciling tuition calculations, receipts and financial aid including interfaces to and from other systems.

This position has a high impact on student satisfaction.

Provide outstanding customer service and interact extensively with students, parents, and other departments on campus. Work closely with Student Account Manager and staff regarding student account issues. Work closely with Assistant Director of Accounting & Finance and staff regarding department deposits.

This position exercises no Supervision. This position receives direct Supervision from the Student Accounts Manager, the Assistant Director of Accounting & Finance, and Director of Finance.

Office

Operation of a computer mouse with their dominant hand. (Usually right).