Additional Info

General Position Information


Position Number: 00054274Working Title: Academic Progress Coach
Department Name: Advising & Career Development UNKReports To Title: Director, Academic & Career Services
FLSA Designation: Exempt - Administrative ProfessionalUnion: 

Position Description Details


Responsibilities and Duties


RESPONSIBILITYTIME SPENT PERCENTAGEESSENTIAL FUNCTIONTASKS
Student Support25X

Provides individualized, holistic support to students, makes appropriate referrals, and develops and supports programs that will increase the likelihood of student success.  

Collaboration25X

Collaborates with various departments to develop data-driven, proactive processes to identify students in need of support. Develops student-centered communication plan to connect students to support resources.

Faculty Education15X

Educates faculty and staff about processes used to support students facing academic difficulty, and collaborates with faculty and staff to ensure resolution of individual cases of academic difficulty.  

Progress Reporting10X

Coordinates the academic alert process, creates reports and presentations on academic alert programs and processes.

Collaboration10X

Collaborates closely with Registrar, CARE Team Manager, Student Success Coordinator, and other At-Promise student programs, with a validating, student-centered approach, providing holistic student support services. Learns and understands procedures and practices in academic comeback programming, advising and completion. Follows up with students who receive incomplete grades and provides guidance on completion. 

Records10X

Maintains student records and monitors student progress. Develops reports, tracks student attendance at events and meetings, assists other advisors/coaches.

Other duties5X

Supports the overall operations of the Loper Success Hub through other duties as assigned.


Zone Definition Factors


Knowledge Skills and Abilities


Draws on theory and research from a diverse range of disciplines related to student development theory, academic advising competencies, higher education, and coaching for student success. Ability to work with an academic catalog and programs of study to advise student on their academic schedule, support student skill-development and student success. Exceptional listening skills, empathetic and validating communication ability. Understanding of systems and technology platforms to support communication and manage cases.


Problem Solving - Decision Making


Decisions made by the academic advisor must serve the best interest of the students served by the Academic Advising and Career Development Office while ensuring that University policies and procedures are upheld. Attention to detail and accuracy are required, and creative thinking in solving problems and serving students’ needs.


Impact


Works with the office leadership to help make data-informed decisions that best serve the students. Supports attainment of enrollment goals – both recruitment and retention, which impacts university business and sustains UNK’s mission. At this time, this is a temporary, grant-funded position over multiple years, with a plan to become sustainable through increased enrollment.


Interactions


The academic advisor must meet the needs of the students that the office serves and advocate for the needs of the department and the students to their supervisor. Highly collaborative with student success professionals, faculty, and support staff. Must be able to guide student workers, handle presentations to students and families, and establish rapport and trust with students and occasionally parents/partners.


Supervision Recieved


This position receives 100% Supervision

From the Director, Academic Advising and Career Development


Supervision Exercised


Does this position supervise?:

Yes


What types of employees do you supervise?:

Students


Work Environment & Physical Demands


Activity Frequency


Sit: Continually (67-100%)Bending: 
Stand: Occasionally (1-33%)Kneeling: 
Walk: Reaching: 
Drive Motor Vehicle: Crawling: 
Squatting: Climbing: