Additional Info

Design, develop, and facilitate engaging in-person, virtual, hybrid, and asynchronous technology training programs for faculty, staff, and students across the NU System. Create instructional videos, eLearning modules, tutorials, job aids, newsletters, documentation, and other digital learning resources using tools such as Articulate, Camtasia, Adobe Creative Suite, and related technologies. Develop and manage learning content within LMS platforms including Canvas and Bridge while supporting microlearning, badging, and credentialing initiatives. Apply instructional design theory, adult learning principles, accessibility standards, and change management practices to create learner-centered training experiences. Collaborate with subject matter experts and campus stakeholders to align learning objectives, assessments, and training outcomes, and deliver presentations and workshops for audiences with varying levels of technical expertise.

Partner with ITS teams, campus departments, faculty support groups, and leadership to assess training needs and develop solutions.

Collaborate across campuses to ensure consistency in training standards, support processes, and learner experiences.

Develop communication materials including email campaigns, newsletters, website content, and learner communications.

Gather feedback, analytics, and stakeholder input to improve training effectiveness and engagement.

Support LMS administration activities and integrated learning technologies as needed within MyNU, NU Advance, and Bridge.

Support the Academic Technology team as backup for the Canvas Faculty Drop-In Zoom.

Assist with project coordination, scheduling, reporting, and documentation management.

Participate in system-wide ITS and Learning Technologies initiatives, committees, and collaborative projects.

Create, review, update, and maintain TeamDynamix (TDX) Knowledge Base Articles and end-user documentation to support technology adoption, troubleshooting, and training initiatives.

Stay informed on trends in instructional technology, accessibility, higher education learning environments, and digital learning practices.

Recommend innovative approaches that improve learner experience, engagement, and operational efficiency.

Other duties as assigned

Demonstrated knowledge of instructional design methodologies, adult learning principles, and learner engagement strategies, with the ability to translate complex technical concepts into clear and approachable learning experiences. Strong written, verbal, visual, facilitation, and presentation skills are required, along with the ability to build positive working relationships and collaborate effectively across campuses and departments. Must possess strong organizational, project management, and time management skills, with the ability to manage multiple priorities in a dynamic environment. A commitment to accessibility, innovation, customer service, and learner-centered training practices is essential, as is the ability to work independently with limited supervision while maintaining high-quality outcomes.

This position regularly exercises independent judgment and problem-solving related to instructional technologies, training delivery, digital learning tools, including LMSs, and learner support. The role requires analyzing training needs, recommending solutions, troubleshooting technology and learning issues, and adapting training approaches to meet the needs of diverse audiences and evolving university technologies.

The quality and effectiveness of training programs, instructional materials, and learner support directly impact technology adoption, user satisfaction, operational efficiency, and the overall success of enterprise and academic technology initiatives across the University of Nebraska system. Poor training experiences or ineffective communication may negatively affect learner engagement, technology utilization, and confidence in ITS-supported services.

Frequent interaction with faculty, staff, students, ITS teams, campus leadership, vendors, and external partners is required. This position must maintain collaborative relationships across multiple campuses and communicate effectively with individuals possessing varying levels of technical expertise and instructional experience.

Receive direct supervision from Director, IT Training & Development

No

Office

Operation of standard office and computer equipment