| Department Name: SIS Technical Support Team UNCA | Working Title: Oracle System Administrator |
| Holder Name: | FLSA Designation: Exempt - Skilled IT professional |
| FTE: 1.00 |
| RESPONSIBILITY | TIME SPENT PERCENTAGE | ESSENTIAL FUNCTION | TASKS |
|---|---|---|---|
| 30 | X | Design, implement, and manage servers and software infrastructure, including operating systems, middleware, applications, and management tools. | |
| 30 | X | Schedule, Organize and perform annual, quarterly, and periodic upgrades / patch updates, and custom modification to Systems. A portion of this work will be required during non-business hours or on weekends. Possession and use of a personal cell phone and plan for business purposes, including on-call responsibilities, is a condition of employment. | |
| 30 | X | Troubleshoot and provide support for the university. Answer customer questions and keep campuses informed of changes, incidents, problems, policies, and procedures related to systems and software. Supports 24x7 production operations and development efforts. A portion of this work requires responding remotely and/or during off hours. | |
| 5 | Monitor and identify capacity and performance issues for servers to ensure continued, uninterrupted operation of services. Prepare and deliver usage performance reports as requested. Participate in ITS disaster recovery incident or outage calls and procedures in order to Work requires installation of system maintenance and/or upgrades that must be performed at designated times outside of business hours on a regular basis. | ||
| 5 | Other duties as assigned. |
Demonstrates an understanding of Oracle software and database systems. Implement and maintain security strategies, policies, and standards to protect University assets. Employee is on-call, this responsibility will require the necessity to work outside of regular business hours. Under the direction of and in partnership with the NU ITS Security team, implement and maintain security strategies, policies, and standards to protect University assets. Responsible for actively researching and reviewing security practices to make recommendations based on institutional risk and operational impact. Knowledge of Oracle Software including Weblogic, Tuxedo, Java and SQL Database. Linux and Windows based operating systems, file systems and applications to perform system tuning. |
Independently provides solutions to complex problems. Troubleshoot and provide support for the university community in accessing and utilizing the ERP system and associated third party systems; including on-call support requirements. |
The systems this position supports impact the entire University and Nebraska State College systems. The amount of inconvenience to individual users may vary from temporary unavailability of the system to permanent loss of data. If not performed properly, changes to the system and application software can have an immediate negative impact on many individuals, departments, and campuses across the University and State College systems. |
Works closely with other members of ITS to discuss problems, identify solutions, and offer assistance and guidance to others as appropriate. Works closely with vendors regarding problems and related issues and configures hardware and software for resolution. |
Moderate supervision received |
Does this position supervise?:
No |
Office |
| Sit: Frequently (34-66%) | Bending: |
| Stand: Occasionally (1-33%) | Kneeling: |
| Walk: Occasionally (1-33%) | Reaching: |
| Drive Motor Vehicle: | Crawling: |
| Squatting: | Climbing: |
| Keyboard: YES | Pipefitting: |
| Fine Manipulation: | Grasping: |
| Repetitive Motion: |
If other use of hands/ wrists, please explain:
Operation of standard office equipment |