Additional Info

The IT Director provides strategic and operational leadership for the department’s IT team, including personnel responsible for GIS, CCTV, access control, and general computing systems. The position manages staff recruitment, training, coaching, performance evaluation, and corrective actions as needed. The director facilitates regular staff meetings, communicates departmental goals, and monitors team performance. Serving as a key liaison, this role coordinates with other university departments and external public safety agencies to ensure effective IT collaboration, system interoperability, and policy alignment. 

In this role, the director is responsible for the overall management of the department’s IT infrastructure, including servers, workstations, networks, and cloud services. The position ensures system reliability and efficient support for day-to-day operations. The director develops and updates the IT strategic plan to align with departmental priorities and university-wide IT policies. They oversee procurement and lifecycle management of hardware and software, coordinate with central IT where appropriate, and implement business continuity and disaster recovery plans to minimize service disruptions. 

The IT Director leads the strategic planning, procurement, and management of public safety technology systems, including records management systems (RMS), computer-aided dispatch (CAD), digital evidence platforms, and related law enforcement applications. The director collaborates with the GIS team to ensure GIS tools are fully integrated into crime mapping, incident tracking, and university-wide operations GIS applications. In this capacity, the director evaluates new technologies, oversees project implementation, and ensures software platforms are configured and supported to meet evolving law enforcement requirements. 

This role oversees the implementation, maintenance, and support of all physical security infrastructure, including video surveillance (CCTV), electronic card access systems, and central monitoring platforms. The IT Director ensures all installations and upgrades meet university security standards, are cost-effective, and serve operational needs. Responsibilities include managing vendor relationships, overseeing project timelines and quality control, and ensuring systems are compliant with privacy, retention, and disaster recovery policies. The director also supervises the maintenance of secure networks supporting these systems and ensures readiness for real-time response. 

Other duties as assigned.

Thorough understanding of project management phases, techniques and tools: Initiate; Prepare: definition/scope/requirements; Execute & Control: scope, work-plans, resources, deliverables, Q/A, transition planning, etc.; Close: completion and assessment. Strong and tested project management skills, including sponsor and risk management. Knowledge of organization's methodology and tools. Sound knowledge of IT systems, specifications, networks, and computer systems. Proficiency in forecasting, budgeting and strategic use of IT staff. Excellent leadership, prioritization and organizational skills. Ability to effectively coach and direct employees. Ability to communication to/with tech-savvy and non-technical staff.

Recognizes problems or situations that are new or without clear precedent. Utilizes problem-solving skills with an analytical mindset. Assesses needs and determines and implements improvements and innovations to enhance performance. Analyzes existing systems and proposes enhancements or new systems to meet changing needs. Decisions will be made about the best methods and equipment needed to accomplish the delivery of new technologies. Excellent interpersonal skills and ability to motivate team members.

This position ensures costly mistakes are avoided by keeping internal technology operations run effectively and smoothly to support department and campus public safety directives, avoiding downtime and delays in responses to emergency and non-emergent situations. The financial impact is hard to quantify as technology impacts so many areas of the University and all stakeholders' everyday operations.

Engages and collaborates with present and future department stakeholders through inclusive leadership. Creates a sense of belonging and ownership among team members; coaches and motivates team members; delegates responsibility; promotes mutual support and interaction. Consults and provides advice, facilitates discussion and resolves conflict; establishes trust; builds and uses cross-functional relationships to accomplish work objectives. Assistant Chief of Police reviews goals, accomplishments, and overall team performance at key stages.

Assistant Chief of Police reviews goals, accomplishments, and overall team performance at key stages.

Yes

Managerial/ Professional,Office/ Service

Provide leadership, mentoring, coaching and direction setting to team members. Ensure project team and appropriate staff training and development.

Office

This position will require crawling under desks, installing and trouble-shooting computers. May require working in tight spaces within IT closets.

Wearing protective clothing: May wear hard hat or gloves when on construction/IT set-up site.

Position occasionally handles large computer equipment of >50 lbs.